Coast Hotels Partners with Infor to Enhance the Guest Experience
Coast Hotels Partners with Infor to Enhance the Guest Experience
Infor, an industry cloud company, announced that Coast Hotels Limited, one of North America’s fastest-growing and one of Canada’s largest hotel brands, will implement cloud-based Infor Hospitality applications to better meet and exceed its modern guest expectations. Coast Hotels, a fully owned subsidiary of APA Hotel Canada, Inc. owns, manages, and franchises properties in cities large and small, as well as in resort destinations throughout British Columbia, Alberta, Saskatchewan, the Yukon, Alaska, Washington State, California, and Hawaii.
"As our organization continues to grow, we knew we needed a solid technology framework and partner to help us be more agile and scale at the right pace," said Takamasa Machiura, President & CEO of Coast Hotels. "With Infor, we know their team will be committed to helping us streamline operations, maximize profitability, and ultimately deliver great guest experiences. By adopting more cloud-based software and keeping our systems modern, we are better supporting our teams to make more informed business decisions in real-time that will support our expansion plans and allow us to compete globally today and in the future in a very competitive market."
Infor HMS is a hotel Property Management System (PMS) built in the cloud that provides hospitality organizations with a reliable hub for operations, tools to create clarity around business data, and the ability to establish a solid foundation to consistently deliver an outstanding guest experience. In addition, cloud-based Infor SCS Sales and Event Management automates the entire lifecycle of an organization’s events, enabling the creation of memorable experiences efficiently and goals.
"The hospitality industry is continuing to adopt modern technology solutions to help optimize operations, deliver a superior guest experience, and meet the challenges of a constantly evolving hospitality space," said Joe Vargas, senior vice president and general manager, Infor Hospitality. "Dozens of global hotel and resort brands leverage Infor’s powerful hospitality cloud solutions to unify and refine hotel operations, deliver superior guest experiences and implement intelligent strategies. We are excited to partner with Coast Hotels on their new modernization and expansion path."
Infor is a global leader in hospitality technology, partnering with 20,000 hotels, resorts, restaurants to enable them to increase revenues and profits in an evolving industry. Our cloud-based industry-specific solutions include hotel PMS, sales and catering, revenue management, food and beverage point of sale, and other essential technologies. We offer an integrated CloudSuite Hospitality platform to serve organizations of all sizes, helping them to meet the challenges of the present – superior guest experiences, efficient operations, more profitable returns – and to anticipate the emerging trends the future will bring.
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