FEATURED VIDEO

MEWS Vendor Talk with Richard Valtr: How AI is Already Reshaping Hospitality

VENDOR TALKS

Agilysys Vendor Talk 2023 with Frank Pitsikalis
ASSA ABLOY Global Solutions - Vendor Talk 2023
Oracle Hospitality Vendor Talk 2022 with Laura Calin
Agilysys Vendor Talk 2022 with Sneha Thuppul
Stayntouch Vendor Talk 2022 with Michael Hefflin
Infor Vendor Talk with Mike Dickersbach
MODIO Vendor Talk with Matthew Carter 2022
stayntouch Vendor Talk with Michael Heflin
Infor Vendor Talk with Michael Schubach
Agilysys Vendor Talk with Ramesh Srinivasan

THE HU HIGH FIVE

The HU High Five (E12) - Keryn McNamara
The HU High Five (E11) - Dan Kornick
The HU High Five (E10) - Page Petry
The HU High Five (E7) - Wendy Mertz
The HU High Five (E6) - Bob Gilbert
The HU High Five (E5) - Jeff Bzdawka
The HU High Five (E4) - Mark Holzberg
The HU High Five (E3) - Ron Strecker
The HU High Five (E2) - Daniel Montellano
The HU High Five (E1) - Danny Hudson
The HU High Five (E9) - Frank Wolfe
The HU High Five (E8) - Scott Strickland

THE HU 3Q

The HU 3Q (E2)
The HU 3Q (E1)

FEATURED

The Private Life of a Vendor: A Trip to Long Beach with Mike Schmitt of Clairvoyix
Intelity at HITEC 2022 - Why clients should be excited about Intelity R5
Sudharshan Chary of Datavision talks about his induction into the Technology Hall of Fame
Innovation in Revenue Management 2018
2018 HSMAI ROC Recap: Bold Innovations and Bright Networking
What do Oracle Hospitality, Maestro PMS, Quore and Loews Hotels all have in common?
Who is Hospitality Upgrade?
A Sneak Peak at HU Summer 2022
Inspiration4 Launch Party
EVS 2021 - Sweet Caroline
Rich's Hotel Gallop
Sneak Peek at HITEC Minneapolis 2019
Photos from the CIO Summit 2018!
The Liv & Liz Show Nov.29
The Liv & Liz Show Sept.25
HITEC Recap with Lucinda Hart: 397 Companies, 897 exhibits and 1 event
Marriott Transforming Technology, a Special Edition by Hospitality Upgrade
The only conference the whole year that I actually look forward to” - Vivek Shaiva, about Hospitality Upgrade’s CIO Summit
From HU’s Executive Vendor Summit: Top Tech Leaders Share Their Secrets for Improving Guest Experience
Part 1 - We asked the CIOs: What is your budget focus over the next few years?
Part 2 - We asked the CIOS: What technologies are your companies focused on the next 12 months?
BroadSoft and the JW Marriott Venice

INDUSTRY EVENTS

HITEC Charlotte 2024
EVS 2024 - The Curtis Hotel in Denver, Colorado
HSMAI ROC 2023 - What is the impact of AI?
HITEC Toronto 2023
EVS 2023 - New Orleans
HSMAI ROC Orlando 2022 - HOTEL INDUSTRY OUTLOOK – Growth and Inflation
HSMAI ROC Orlando 2022: What is the greatest value of HSMAI Commercial Strategy Week?
HSMAI ROC Orlando 2022: What do you see as the biggest challenge in today’s market?
The Executive Vendor Summit 2022 / HU@30 Celebration
HU@30 Video Roasts
HSMAI ROC Dallas 2021: What is the value of being back in person?
The CIO Summit - 2021
CES 2020 - HSMAI Executive T.H.I.N.K
The Executive Vendor Summit 2020
HX/BDNY 2019 recap
ROC Minneapolis 2019: The Future of Revenue Management
CIO Summit 2019 Photo Slideshow
CIO Summit 2019 - Rowing Competition
HITEC Minneapolis 2019: What's your most memorable HITEC experience?
ROC Minneapolis 2019: Why is ROC a must attend event?
HITEC Europe 2019
CES 2019
HX and BDNY 2018 recap
From HU’s Executive Vendor Summit: Top Tech Leaders Share Their Secrets for Improving Guest Experience
2018 HSMAI ROC Asia Pacific and the Opportunities Available in Revenue Management
Hospitality Upgrade’s CIO Summit: The Challenges and Risks of Adopting Virtual Assistants and AI in the Hospitality Industry
The Challenges and Opportunities for Hotel Revenue Management Today, From HSMAI ROC 2017
The Making of Hospitality Upgrade’s History of Technology Timeline at HITEC 2017 Toronto
Fantastic Reviews for HSMAI ROC Americas Again this Year
In Case You Missed It: What the HU Contributors Saw at HITEC Toronto 2017
Overheard Conversations at HITEC 2017
Technologies that Impressed Hospitality Upgrade's Contributors at HITEC 2016
Hospitality Upgrade’s 13th Annual Executive Vendor Summit
Hospitality Upgrade – Recap of BDNY and HX: The Hotel Experience Powered by AAHOA
Why Technology Leaders Attend Hospitality Upgrade's CIO Summit Year After Year - 2016/2017
Hospitality Upgrade Interviews: Trends in Hospitality Revenue Management from HSMAI's ROC 2016
Hospitality Upgrade's Recap of 2016 HSMAI ROC with Bob Gilbert and Other Industry Experts
Hospitality Upgrade Attends the Hospitality Security Bootcamp Series from Hospitality eResources
Hospitality Upgrade's Recap of HITEC 2016 with HFTP's Lucinda Hart and Other Industry Experts
From HU's Executive Vendor Summit 2016: UI/UX with Leading Solution Providers from the Hospitality Industry
Hospitality Upgrade Interviews: Trends in Hospitality Revenue Management from HSMAI's ROC
Hospitality Upgrade's 2014 Executive Vendor Summit, Technology for the Hospitality Industry
Hospitality Upgrade's Recap of HSMAI's 2015 ROC in Austin
Hospitality Upgrade's Recap of HITEC 2015 with HFTP's Lucinda Hart
Face to Face Interview with Jon Inge
Hospitality Upgrade's Recap of HTNG's North American Conference with Doug Rice
Why Hospitality Solution Providers Attend the Executive Vendor Summit Year After Year
Hospitality industry friends of Hospitality Upgrade sing, "I Will Survive" from HITEC 2014
Hospitality Upgrade's Richard Siegel with Jon Inge at HITEC 2014
Hospitality Upgrade Interviews Phil Robinson About IHMRS and BDNY
HU's Recap of 2014 HSMAI ROC with Bob Gilbert and Other Industry Experts
HU Reports on Trends in Rev. Mgmt. from 2014 HSMAI ROC
Hospitality Upgrade Recaps HTNG's North American Conference from San Diego
Hospitality Upgrade interviews HSMAI's Bob Gilbert and other experts at the 2013 HSMAI ROC
"Travel Through the Ages," Hotel-Online's Panel Discussion from HTNG's North American Conference
HITEC 2013 Interview with Lucinda Hart, HFTP
Hospitality Upgrade interviews HSMAI's Bob Gilbert and other experts at the 2013 HSMAI ROC
Ron Vlasic, 2013 AH&LA Chair and Regional VP of Hotels, Kimpton Hotels & Restaurants
Bob Gilbert, president and CEO of HSMAI from the 2012 HSMAI Revenue Optimization Conference (ROC)
Traci Mercer, vice president of market management for Expedia Partner Services speaking from the 201
Kurien Jacob, senior vice president of revenue and distribution for Highgate Hotels
Hospitality Upgrade's HITEC 2012 Interview with Lucinda Hart of HFTP
Rick Munson CEO, Multi-Systems, Inc. (MSI)
Kristin Intress President/CEO, InnLink, LLC
Jay Troutman President, Aptech Computer Systems
Don Hay CEO, Digital Alchemy
John Burns President, Hospitality Technology Consulting
Vanessa Ogle President/CEO, Enseo, Inc.
Patrick van der Wardt Chief Sales & Marketing Officer, iTesso
Juli Barter Director of Client Relations, POST Integrations, Inc.
Laura Kirby-Meck EVP Sales & Marketing, Merchant Link
Matt Koch VP of Operations, Telkonet, Inc.
Peter Klebanoff VP International & Hospitality Business Development, LodgeNet Interactive Corp
Ted Horner Owner, E Horner & Associates
Jon Inge President, Jon Inge & Associates
Luis Segredo President, MTech, a division of Newmarket International, Inc.

PRODUCT VIDEOS

dormakaba USA Inc Introduces the Saffire LX and the RT Plus locks
Daniel Montellano of Shift4 Payments talks about SkyTab
Enseo shares how it is bringing technology to market to benefit everyone in the community – guests, owners and employees.
Oracle Introduces Opera Sales and Event Management
dormakaba USA Inc Confirms Leadership with Total Enterprise Solution
The Ease of Mobile Access Deployment with Joey Yanire of dormakaba USA Inc
dorma+kaba Showcases AMBIANCE, its Next-generation Software Solution for Access Control Management
SkyTouch Technology Fuels Cobblestone Hotels' Growth
From HU, Larry Hall Highlights PAR Springer
HU talks with Blueprint RF about the NOC Dashboard Toolkit and the 'Live-As-Build' Concept
Mark Holzberg talks about Cloud5 Communications' AI-Powered HDX Platform
Hospitality Upgrade Interviews: Infor’s Hospitality Division and its Reach Across the Globe
Infor's Projects Across the World with Hard Rock International and Tachi Palace Hotel & Casino
An Update from Stewart Applbaum on Infor and its Work with Omni Hotels
ZDirect, Inc.
Hospitality Upgrade... More than a magazine
PAR Springer-Miller Systems
Kaba Lodging, Saflok, ILCO
Passkey International, Inc
VingCard Elsafe®
Libra OnDemand
Alastair Cush Announces Kaba's New Mobile Key Solution for Hotels
Cool New Features from Hospitality Upgrade Magazine
KABA Lodging's Mobile Access Solutions for the Hospitality Industry
Koridor's Larry Hall Shares Insights on the MyRoom Platform and Personalizing the Guest Experience

INTERVIEWS WITH RICH

Rich Siegel Talks with CEO of Agilysys, Ramesh Srinivasan, and Founder of ResortSuite, Frank Pitsikalis, about the Recent Acquisition
Rich Siegel talks with Kevin Carey of AHLA and Mike Blake of HTNG about the merger
Hospitality Upgrade magazine has had a very busy year!
What do they do at the UNLV Konami Gaming Research Lab?
Why is there a Technovation Center for the Hospitality Industry in Las Vegas?
Hospitality Upgrade Interviews: Face to Face with Jim Lamb
AH&LA's John Fitzpatrick, Ron Vlasic and Mike Dickersbach Chat with Hospitality Upgrade
IHU's Rich Siegel Interviews Weather Channel EVP/CIO Bryson Koehler
Hospitality Upgrade's Richard Siegel with Jon Inge at HITEC 2013
Hospitality Upgrade Interviews: Trends in Hospitality Revenue Management from the 2013 HSMAI ROC
Industry Leaders Share Their Regrets with Hospitality Upgrade's Richard Siegel
Hospitality Upgrade Company Overview
Richard Siegel and Jon Inge from HITEC 2012
Hospitality Upgrade's Richard Siegel Interviews HTNG's Doug Rice
AHLA VS. HFTP - Frank Wolfe, CEO of HFTP, talks with Rich Siegel about the announcement of AHLA's new event "The Hospitality Show"
Rich Siegel Talks with 2022 HFTP Technology Hall of Fame Inductees Jeff Bzdawka and Jeff Edwards
EVS22 - Event Update from Rich Siegel

HU-INARS

HeadTrash: The Leading Killer of Human Potential

INTERVIEWS WITH CONTRIBUTORS

Jeff Parker - Observations and Predictions for the Future
Cindy Estis Green on The Hoteliers Playbook and Industry Recovery

CIO SPEAKS

Why So Many Hospitality Industry Executives Attend Hospitality Upgrade's CIO Summit Every Year
Bruce Hoffmeister, Chief Information Officer Marriott International
Carol Beggs, VP of Technology Sonesta Collection
** Hospitality Upgrade's CIO Summit - Bryan Mulliner, Strategic Development & Revenue Director, Prot
** Hospitality Upgrade's CIO Summit - Richard Tudgay, Omni Hotels & Resorts
** Hospitality Upgrade's CIO Summit - Ken Barnes, VP of Information Technology, White Lodging
** Hospitality Upgrade's CIO Summit - Monika Nerger, CIO, Mandarin Oriental Hotel Group
** Hospitality Upgrade's CIO Summit - Jeff Parker, VP of Technology, Stout Street Hospitality/Magnol
** Hospitality Upgrade's CIO Summit - Peter Engel, CTO, Marcus Hotels & Resorts
Scott Gibson, Chief Information Officer Best Western
Gustaaf Schrils, VP of Global Technology, The Americas InterContinental Hotels Group
Michael St-Laurent, Director of IT Gemstone Hotels & Resorts
Tony DelMastro, Chief Technology Officer Loews Hotels
Darrin Pinkham, VP of Information Technology Benchmark Hospitality
Jim Bina Director of IT Rosen Hotels & Resorts
James Lingle VP of Technology Sage Hospitality
** Hospitality Upgrade's CIO Summit - Brian Garavuso, Executive VP & CIO, Diamond Resorts Internatio
Part 2 - We asked the CIOS: What technologies are your companies focused on the next 12 months?
We asked the CIOS: What new technologies are your companies interested in?
Hospitality Upgrade's CIO Interviews Part 1: This Year's Biggest Accomplishments... so far
Hospitality Upgrade's CIO Interviews Part 2: Technology Projects Over the Last 12 Months
Hospitality Upgrade's CIO Interviews Part 3: Technology Projects Over the Next 12 Months
HU Interviews - Part 4 of 4: CIOs Describe Their Areas of Focus Over the Next 12 Months
From HU's Executive Vendor Summit 2016: Hospitality Industry CIO Panel
HU Gets to Know the CIOs from Marriott, Mandarin Oriental, SeaWorld and the former CIO, Omni Hotels
Hospitality Industry CIOs vs. CMOs – HU's Great Debate)
Hospitality Upgrade's Hotel CIO Panel from HTNG's 2015 N. American Conference
HU Interviews - Part 1 of 4: CIOs Describe Their Biggest Challenges Over the Last 12 Months
HU Interviews - Part 2 of 4: CIOs Describe The Challenges They Face with IT Staffing
HU Interviews - Part 3 of 4: CIOs Describe Their Teams' Biggest Accomplishments Over the Last Year
Ken Barnes, VP IT for White Lodging, Describes the J.W. Marriott Project in Austin, Texas
Ken Barnes, VP IT for White Lodging, describes the $350 million J.W. Marriott project as it begins i
Marriott Transforming Technology, a Special Edition by Hospitality Upgrade
Part 1 - We asked the CIOs: What is your budget focus over the next few years?

THE LIV & LIZ SHOW

Show#6
LL#5
LL#4
LL#3
LL#2
LL#1

Discover Return On Experience

Three ecosystems — Hospitality & Leisure, Food & Beverage, and Inventory & Procurement — operate independently and together depending on your needs.

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Let's Get Digital

7 Questions to Ask Before You Invest in a Hotel Mobile App

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Maximize the impact of your day-to-day hiring with Beaker – Hireology’s AI Assistant

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Tyme Global's Skye Implementation: A Boston Hotel's Success Story

A prestigious 1,000-room hotel in Boston transitioned from a competitor's AI, which limited simultaneous interactions, to trial Tyme Global's Skye AI.

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