3one3 Boutique Hotel Streamlines Operations and Delivers Contactless Guest Experience with Stayntouch PMS
3one3 Boutique Hotel Streamlines Operations and Delivers Contactless Guest Experience with Stayntouch PMS
Stayntouch, a global leader in cloud hotel property management systems (PMS) and guest-centric technology, partnered with Michigan-based 3one3 Boutique Hotel to implement its cloud-native Stayntouch PMS and Guest Kiosk solutions.
Located in the historic 120-year-old former Odd Fellows Temple building, the fully renovated 3one3 Boutique Hotel delivers spacious accommodations, carefully curated amenities, and sleek modern decor to the heart of Alma, MI. 3one3 chose Stayntouch because of its industry-leading easy-to-use PMS interface, its seamless integrations and its ability to deliver a fully contactless guest experience while also maximizing the productivity of staff members.
“Stayntouch’s ability to provide a fully contactless guest journey was one of its biggest selling points, both in terms of delivering a sleek and streamlined guest experience, and its ability to help us run our hotel with a smaller staff footprint,” said Ryan Smith, owner at 3on3 Boutique Hotel and Gemini Capital Management. “Guests have commented specifically on how easy the mobile check-in system is to use, and the system allows us to send offers for upgrades, amenities or monetized early check-in or late checkout directly to their phones. Integrating third-party platforms with Stayntouch has also been a breeze, allowing us to further streamline check-in and personalize the guest stay”.
Michael Heflin, Chief Revenue Officer at Stayntouch, replied, “3one3 fully embodies the impact that an easy and mobile check-in experience can have for both front desk operations and the guest journey at large. We’re also excited to see that 3one3 is fully leveraging our easy and simplified open-APIs to effectively build a tech stack that allows them to deliver their ideal guest journey.”
Stayntouch delivers a fully mobile guest-centric hotel property management system (PMS) with a comprehensive library of over 1,100 best-in-class integrations. Our cloud-native PMS empowers hotels to drive revenue, reduce costs, enhance service, and captivate their guests. Stayntouch’s newly expanded PMS platform, Stayntouch 2.0, further simplifies hotel operations, allowing hotels to streamline and accelerate direct bookings, process payments easily, and simplify integrations - offering an even more enhanced guest experience. Stayntouch is supported by a team of professionals with deep roots in the hospitality industry and is a trusted partner to industry-leading management companies including Sage Hospitality, HEI Hotels & Resorts, EOS Hospitality, and Stoney Creek Hotels, innovative independent brands such as Village Hotels, Pod Hotels, and First Hotels, and iconic independent properties such as the TWA Hotel and Zoku Amsterdam. For more information, visit www.stayntouch.com.
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