How Are Things Shaping Up

This is the year we’ve all been waiting for: 2024 marks a significant point in the industry's post-pandemic recovery and transformation. Hospitality has once again proven its resiliency. Metrics like average daily rate (ADR) and revenue per available room (RevPAR) rebounded fully beginning in earnest during the second quarter of 2022. Each of these metrics exceeded 2019 on an annualized basis.

What Market Type Can Tell Us About Performance: Past, Present and Future by Jennifer Hill

A Variable Recovery The pandemic and subsequent economic impact and shock the hotel industry experienced has varied widely by market and submarket type within markets. Hotel type and historical business mix has played a significant role in how well a property fared throughout 2020, 2021 and 2022, which is likely to become our next baseline normal year for industry comparisons.

The Hotelier’s Playbook Planning for Recovery from COVID-19

No one could have expected the apocalyptic scale of the COVID-19 pandemic and its impact on our industry, which has been devastating on all fronts. Hotels have spent the past decade mastering cost control, understanding how to manage digital disruption, and learning how their business mix can be managed to improve the all-important profit contribution.

Demystifying the Digital Market and Guide to Commercial Strategy

The following is an excerpt from the forthcoming update to Demystifying the Digital Market & Guide to Commercial Strategy, co-authored by Cindy Estis Green, Mark V. Lomanno, and Dave Roberts. It has been edited lightly for style and clarity. This publication, Part III, Guide to Commercial Strategy, will serve as the foundation of Kalibri Labs’ new Commercial Strategy Certification, which will be tested in Summer 2023 and rolled out in Q4 2023.

Planning for the Future: Evolving Budget Season Best Practices

2023 Executive Vendor Summit New Orleans Event Review

The 18th Hospitality Upgrade Executive Vendor Summit (EVS) was held at the Loews New Orleans Hotel from March 29-31, 2023, drawing 67 senior executives from vendor companies.

Is this the New Normal?

t’s hard to say if the industry will ever shift away from comparing current or past year performance to 2019 –those seemingly easy, carefree pre-pandemic days. However, across the U.S., in almost all markets and all hotel types, there is normalization across most key performance metrics.