Susurros Del Corazon in Mexico Enhances Guest Experience with Nonius Cast and TV Solutions
Susurros Del Corazon in Mexico Enhances Guest Experience with Nonius Cast and TV Solutions
Nonius Cast and TV solutions elevated guest satisfaction and opened up new revenue opportunities by bringing personalised and seamless in-room entertainment to all 112 rooms and 225 TV points at Susurros Del Corazon.
Located on Mexico’s Riviera Nayarit, Susurros Del Corazon is a luxurious resort managed by Auberge Resorts Collection, a premier hospitality company with 26 properties worldwide. The resort provides a one-of-a-kind getaway for travellers in search of an authentic Mexican experience, with a strong emphasis on sustainability and preserving the natural environment. The resort offers an eco-friendly retreat for guests, providing a truly unique and memorable stay.
Seamless Cast entertainment to complete guests' dream vacation
Following a day basking in the sun on the Mexican beaches, Susurros Del Corazon’s guests relax and catch up on their favourite TV series using Nonius Cast solution. By streaming their own content from mobile devices to the in-room TV through the hotel’s Wi-Fi network, guests can effortlessly enjoy personalised entertainment. The solution also lets the hotel advertise its services and amenities, via the Cast Portal, resulting in added benefits for both guests and the hotel.
Unleashing the power of the in-room interactive TV
In addition to the Nonius Cast solution, the in-room TVs at Susurros Del Corazon provide a variety of entertainment options and serve as a communication channel for the hotel. This solution offers guests a range of channels and content, while also providing targeted advertising and upselling opportunities for the hotel. The TV portal reflects the hotel’s branding standards for a cohesive brand experience.
Eco-friendly and sustainable solutions
By allowing the hotel to digitise and promote its services and amenities on the in-room TVs, Nonius’ Cast and TV solutions have helped to reduce the need for printing, aligning with the hotel’s eco-friendly focus on sustainability and preserving the natural beauty of the surrounding environment.
Technical services and support provided by Nonius Mexican team
This project was successfully deployed by the Nonius Mexican subsidiary, located in Cancun, which ensured a smooth and efficient implementation process. Our local team also provides ongoing technical support to the hotel, 24 hours a day, 7 days a week, ensuring that our technology solutions continue to exceed the expectations of the hotel and their guests.
Nonius provides the ultimate Cloud Guest Technology, offering a green, lean and efficient Cloud Solutions Portfolio to elevate the digital guest experience and streamline hotel operations. Nonius' suite includes Mobile App, Cast, Interactive TV, Guest Wi-Fi, Networks, Digital Signage, Voice, and seamless Integrations with other hotel systems. Trusted worldwide, Nonius serves over 557,800 rooms across diverse markets, including hotels, apartments, co-living spaces, healthcare, maritime, and sport and leisure facilities.
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