Discover How the Pestana Hotel Group is Digitizing the Guest Journey
Discover How the Pestana Hotel Group is Digitizing the Guest Journey
The Pestana Hotel Group stands out for offering differentiated and unique experiences to its guests. Through our mobile platform, guests can have an amazing digital experience during all of their journey, from the booking process up to the post-stay.
Nonius’ Hotel App is the perfect solution for any hotel group that wants to give guests a complete contactless stay while reducing physical touchpoints and improving hotel operations. Also, it allows the hoteliers to empower guests with a smoother travel experience, present them the hotel services, give them the autonomy to order easily, generating more savings and guest satisfaction.
The most complete Digital Guest Experience in one App
Check some features available in the Pestana Hotel Group App:
Online Check-in
Faster, frictionless and paperless, the online check-in allows the collection of accurate guest data for marketing promotions and reviews. Guests can avoid queues and crowds at the reception. All the process is integrated with the Hotel’s PMS and CRM.
Mobile Room Key
After the check-in, a mobile key is available in the hotel app. The app can be used as an alternative to the usual room key, as the door can be opened by pressing a button and holding the device near the lock. This avoids touching traditional keys and locks and reduces the usage of plastic key cards.
Room Service Requests
By offering mobile ordering, guests can view all the restaurant menus available by category with descriptions and images, allowing them to place multiple orders and comment on any additional options they require. This will generate extra revenue and improve operations while eliminating the need for printed in-room menus!
Hotel services and useful information
Guests can consult all of the hotel services available, chat with the staff, make requests for a housekeeping service, a late check-out, a wake-up call or even report a maintenance need. In addition, they have access to a city guide with points of interest and routes, weather, news and flight information.
Nonius provides the ultimate Cloud Guest Technology, offering a green, lean and efficient Cloud Solutions Portfolio to elevate the digital guest experience and streamline hotel operations. Nonius' suite includes Mobile App, Cast, Interactive TV, Guest Wi-Fi, Networks, Digital Signage, Voice, and seamless Integrations with other hotel systems. Trusted worldwide, Nonius serves over 557,800 rooms across diverse markets, including hotels, apartments, co-living spaces, healthcare, maritime, and sport and leisure facilities.
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