Alp’Azur Hotels in France Selects Nonius Voice Solution to Increase Efficiency in Operations
Alp’Azur Hotels in France Selects Nonius Voice Solution to Increase Efficiency in Operations
Alp’Azur is a reference in hospitality and gastronomy in the French Alps and Côte d’Azur regions. To provide better communication for guests, they chose Nonius Voice to equip three of their luxury hotels in the Alps: Le Carlina, Le Palace des Neiges and Le Mont Vallon. These elegant hotels open during winter time to provide comfort, glamour and leisure to guests who enjoy skiing in the world’s ski capital.
One single cost-effective robust appliance
Nonius’ Voice solution offers a complete telephone system throughout the Alp’Azur hotels. Our IP-PBX appliance, specially built for hospitality, is flexible and a good replacement for end-of-life PBX, providing a quick payback when replacing existing systems or reusing analogue room phones. In this project, we replaced the existing PBX rack and installed brand-new phones from Grandstream for administrative and the reception, and Jacob Jensen for the guest rooms, at the three Alp’Azur locations.
In order to provide a reliable solution even for hotels in remote locations, like Alp’Azur Hotels, our system has high availability, meaning its redundancy guarantees minimal downtime in case of emergency or failure. Nonius Voice also offers a built-in IVR, reducing operational costs by automating forwarding calls or calls to reception.
Simple PMS management
For this project, our solutions are integrated with the hotel’s PMS Opera. The PMS interface allows hotel staff to simplify operations and save time. The Alp’Azur staff are easily able to:
- Manage guest calls and room status codes
- Set up wake-up calls
- Access room maintenance codes for housekeeping and minibar
Turnkey solution to improve guest communication
We delivered Alp’Azur Hotels a turnkey solution including a hotel voice system with integrated features together with all planning, installation and post-installation services. Alp’Azur will have 24/7 remote support from our technical team and local support on demand.
Nonius provides the ultimate Cloud Guest Technology, offering a green, lean and efficient Cloud Solutions Portfolio to elevate the digital guest experience and streamline hotel operations. Nonius' suite includes Mobile App, Cast, Interactive TV, Guest Wi-Fi, Networks, Digital Signage, Voice, and seamless Integrations with other hotel systems. Trusted worldwide, Nonius serves over 557,800 rooms across diverse markets, including hotels, apartments, co-living spaces, healthcare, maritime, and sport and leisure facilities.
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