by
Rich Siegel
7.26.2024
Siegel Sez 7/26/24
Only Doug Rice in his Definitely Doug column that follows, could make something that many consider very complicated simple to understand.
PEOPLE ON THE MOVE
SONIFI Solutions, Inc. Announces Jerome Ajot as Chief Technology Officer
Leading global technology provider SONIFI Solutions, Inc. is pleased to announce Jerome Ajot as the company’s chief technology officer (CTO).
www.sonifi.com
Mews welcomes fintech leader Michael Coscetta as President
Mews, an industry-leading hospitality cloud, is delighted to announce the appointment of Michael Coscetta as President. Coscetta brings a wealth of experience from successful hospitality and fintech businesses, including Paxos and Compass (NYSE: COMP) to Mews.
www.mews.com
PPDS promotes Andrea Barbuti to newly created role of Global Product Management Lead for EMEA to spearhead the next generation of Philips Professional Displays
PPDS, the exclusive global provider of Philips digital signage, interactive displays, dvLED and videowalls, professional TVs, and dedicated AV software, is delighted to announce the promotion of Andrea Barbuti to the newly created position of Global Product Management Lead for the EMEA region.
www.ppds.com
GUEST MANAGEMENT SYSTEMS
Amadeus Improves Sales, Meeting & Event Planning with Enhanced Delphi Experience
Recognizing this, Amadeus has harnessed over three decades of expertise to develop an enhanced Delphi solution. Designed to support teams from sales lead to execution, Delphi has been updated to better meet the needs of any hotel, no matter the size. Whether a small property with limited resources, a full-service hotel orchestrating large gatherings, or a hotel management company tracking portfolio performance, Delphi can be tailored and scalable to meet a wide range of needs.
www.amadeus.com
Staypineapple Chooses Mews to Surprise and Delight Guests Across the U.S.
Mews, an industry-leading hospitality cloud that has more than tripled its customer base in the United States over the last year, has now been chosen by Staypineapple to power its growing portfolio of hotels.
www.mews.com
New P3 Gift Voucher Module Enhances Hotel Revenue Opportunities and Streamlines the Guest Experience
Part of a comprehensive suite of P3 products, the Gift Voucher module ensures that hotels can manage all aspects of the guest journey, from direct booking and online check-in/out to ancillary add-ons and more, without relying on multiple software vendors.
www.p3hotels.com
GUEST FACING TECHNOLOGY
Navigating the Complex World of Conversational AI – Part 2
We dive into the conversational capabilities of Annette, The Virtual Hotel Agent™ and how it can meet and exceed guest expectations.
traveloutlook.com
OPERATIONS
Revolutionizing Point-of-Sale for the Lodging Industry With rezStream POS
rezStream, a leader in property management solutions, proudly announces the launch of rezStream Point-of-Sale, rezPOS, a revolutionary, cost-effective point-of-sale system integrated within their Property Management System, rezStream Cloud.
www.rezstream.com
Robots? In My Hotel? Three Ways AI Is Stepping Up as Hospitality’s Next Great PMS Support Tool / Warren Dehan
Predictive analytics has become the ultimate prescription for an industry needing additional support, and the hotel property-management system is the gateway to deliver and manage all AI-generated data for improved guest communications.
maestropms.com
BACK OFFICE
Aptech Teams with BirchStreet Systems to Bring Procure-to-Pay Processing to Twenty Four Seven Hotels
Aptech has teamed with BirchStreet Systems to deliver efficiency and automation where it is most needed – the procure-to-pay (P2P) process. Based on customer demand, this collaboration brings together the best in cloud-based enterprise accounting and P2P software to deliver better control over purchase orders, invoicing, budgeting, order delivery, flexible payment options, invoice imaging, and financial review efficiency with drill down from P&L to invoice image.
www.aptech.com
ARCHITECTURE & INTEGRATION
Nonius Signage: Our New Platform is Ready to Empower Your Team, Engage Guests, Save Time, and Boost Revenue
We are proud to announce the general availability of our new Nonius Signage Platform! After more than two years of dedicated development, we are excited to bring you a cloud-based, cost-effective, and highly customizable solution designed to elevate your hotel’s communication and marketing efforts.
www.noniussolutions.com
HOSPITALITY EVENTS & ASSOCIATION NEWS
President and CEO of HSMAI, Bob Gilbert Announces Retirement
Following 30 years of executive leadership for the Hospitality Sales and Marketing Association International (HSMAI) Americas, HSMAI Foundation and HSMAI Global, the organization is announcing the retirement of President and CEO, Bob Gilbert. A cherished and admired leader in the global hospitality industry, Gilbert has accelerated his retirement plan as a result of a serious health issue.
global.hsmai.org
2024 HSMAI Adrian Awards Open for Entries: Wish You Were Here
The Hospitality Sales and Marketing Association International (HSMAI) is now accepting entries for 2024 Adrian Awards. The theme for the 68th annual Adrian Awards competition is Wish You Were Here, highlighting the most memorable and successful travel marketing and public relations campaigns, ads, earned media programs, and experiential and digital experiences. Winners will be honored at the HSMAI Adrian Awards Celebration in 2025.
global.hsmai.org
MARKET REPORTS
Amadeus and Meeting Professionals International unveil six pivotal sales & event trends shaping the industry in 2024
A new report from Amadeus and Meeting Professionals International (MPI) integrates global market data with insights from industry specialists to highlight six crucial trends that will shape hospitality over the coming year. The comprehensive guide, Hotel Sales Stars: The Ultimate Strategy Playbook, is designed to assist hoteliers in navigating the entire sales journey and capitalizing on new opportunities, from prospecting to relationship building.
www.amadeus-hospitality.com
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