World Cinema, a trusted provider of video, advanced connectivity and professional services to guest-centric properties worldwide, announced a collaboration with ServiceNow to deliver seamless customer experiences through automation, digital workflows, and unprecedented transparency. World Cinema will use ServiceNow to consolidate customer service inquiries onto a single platform for clear and consistent communication and fast time to resolution, while reducing costs.

SALTO Systems will showcase electronic access control solutions – including exciting new products and platforms – at ISC West Booth 26069 March 29-31, in Las Vegas, Nevada. 

Always looking to offer the most complete experience to their guests, the Sani/Ikos Group decided to bet on Chromecasts in all of their properties. After testing out the Nonius Cast at Ikos Andalusia in Spain, they chose to implement the solution in over 3,450 rooms located in 12 hotel units.

INTELITY, provider of hospitality’s leading guest experience and staff management platform, today announced The Little Nell in Aspen, Colorado, has implemented the INTELITY platform, via smart-room tablets, which provide the property’s guests with a more digital, upscale experience, as well as GEMS, INTELITY’s collection of staff-facing tools.

Uniguest, a global leader in digital engagement technology to multiple end markets, has announced powerful enhancements to its Hotel TV guest room entertainment offering with the launch of a new SaaS cloud solution. 

Next week, Hospitality Financial and Technology Professionals (HFTP) is holding its annual Club Summit with one of its largest registration rosters in the history of the five-year event. Established in 2018, this conference has quickly become a key program for the association’s club segment offerings.

Customer-centricity is at the heart of High Return Hospitality. Resort and leisure activity customers expect experiences that go above and beyond the norm to keep them returning for more.

Consumers the world over are seeking greater flexibility and control over their travel experiences, and hoteliers love to provide these elements to them whenever possible. 

SHR is excited to announce it has earned status as an Elite Connectivity Partner for 2023 with Expedia Group. This recognition underscores its focus on building and maintaining a high-quality software connection that empowers you to serve guests better and grow your business on Expedia.

Mobile World Congress is the mobile industry's largest and most influential technology event, with over 100,000 attendees expected to participate this year. The global event where technology and community converge will premiere the latest in trailblazing technology as well as provide consumers with simple solutions to meet their wireless needs.

A trio of North Carolina-based hotels have chosen VENZA, a leader in hospitality-focused data protection and regulatory compliance products, to provide new data protection and information security services.

Aimbridge Hospitality, a leading global hospitality company, has assumed management of 71 hotels previously operated by Houston-based Terrapin Hospitality. With over 8,100 rooms in 21 states, the diverse portfolio is national in scope with representation in the upper midscale and upscale segments across all major brand companies.

Marriott International, Inc. announced it has signed an agreement with Rua Al Madinah Holding Company to open eight hotels in the Holy City of Madinah in Saudi Arabia. Located in close proximity to the Prophet’s Mosque, Al Masjid An Nabawi, the planned properties will be part of the Rua Al Madinah Project which aims to elevate the service and travel experience for visitors of Madinah.

Hospitality Upgrade, an industry-leading technology publication, is positioned for growth in 2023 and beyond. The magazine, which celebrated 30 years in business last year, covers a wide variety of tech topics, including privacy, payment security, connectivity, guest management solutions, artificial intelligence, property systems, infrastructure, data analysis, revenue strategies, and more. In the last 12 months, the publication’s distribution has increased by more than 35 percent.

INTELITY, provider of hospitality’s leading guest experience and staff management platform, is excited to announce it will be attending the 37th annual Indian Gaming Tradeshow & Convention March 27–30, 2023, at the San Diego Convention Center in San Diego. 

Hotels strive to create a seamless and memorable guest experience, and one critical aspect to consider is the payment process. 

The HSMAI Greater New York Chapter was named the Hospitality Sales and Marketing Association International Americas  2022 Chapter of the Year as part of HSMAI’s Frank W. Berkman Chapter Award Program — presented at the annual Mike Leven Leadership Conference in Bloomington, MN. The program also recognized “Chapter Best of the Best” award recipients.

IDeaS, a SAS company, a world leading provider of hospitality revenue management software and services, announced today that Oregon-based Oxford Collection chose to adopt G3 Revenue Management System (RMS) across all its 17 U.S. hotels to deliver precise pricing and forecasting, manage operational resources more economically, and increase market share.

Aptech was a finalist in the Hotel Tech Report “Best Finance & Accounting Software” 2023 popularity index. Although the provider of hospitality financial management solutions narrowly missed 1st place by a mere 2 points, the company said more than 100 reviews by users of its PVNG enterprise accounting solution say it is No. 1.

Hoteliers across the industry have turned a new leaf on technology. Limited labor and other trends have led more operators to rely on technology to run their properties more efficiently.

Nomadix​, a technology leader in hospitality and multi-tenant industries, today announced it has released its proven managed connectivity solution for hospitality properties serving long-term rental and serviced apartment residents. When hotel guests turn into long-term residents, their connectivity requirements change, as well as their expectations for home-like experiences.

Hundreds of Asian American Hotel Owners Association (AAHOA) Members and leaders from across the United States flew into Washington D.C. for AAHOA’s Spring National Advocacy Conference (SNAC) earlier this week to discuss critical issues impacting America’s hotel owners.

The Hospitality Sales & Marketing Association International (HSMAI) Foundation is thrilled to announce its second Annual State of Talent report. Released with the support of the Foundation’s corporate talent partners, the report highlights eight trends that are impacting the talent within sales, marketing, and revenue optimization departments. 

The Hospitality Sales & Marketing Association International (HSMAI) celebrated the best in hospitality advertising, digital, PR/communications, and integrated campaigns at the Adrian Awards Celebration on Thursday, February 23, at The JW Marriott L.A. LIVE in Los Angeles, California. 

Thailand-based ONYX Hospitality Group will be at ITB Berlin 2023 this week to share its aggressive expansion plans and optimistic revenue target for 2023, conveying its full confidence in tourism recovery. The leading Asian hospitality group is on track to operate 54 properties by 2025. ONYX currently operates 44 properties, with an additional 11 properties in development. 

Cendyn, a catalyst for digital transformation in the hospitality industry, is excited to announce the launch of eInsight Sales, a new B2B sales automation solution available as a hospitality-centric add-on to Cendyn’s industry-leading eInsight CRM platform. 

IDeaS Revenue Solutions, a world leading provider of automated revenue management software and services, announced today that Michael McCartan has joined the company as area vice president for Europe, the Middle East and Africa (EMEA) effective March 2, 2023. McCartan will drive the company’s growth and expansion in one of the hotel industry’s most strategic regions.

Uniguest, a global leader in digital engagement technology to multiple end markets, announces the release of its next generation Digital Hotel Guest Directory.

dailypoint expands operations to US territory. The US-based PIAZZA HOSPITALITY, specializing in the development and management of hotels, restaurants and spas in premier locations, has selected dailypoint as a full-service solution partner for customer relationship and guest data management.

As travel continues to return across the world, hoteliers must consider how to stand out amid increased competition. A host of challenges face hoteliers, including the realization that in order to succeed, they must rely on business tools that enable them to make smarter revenue decisions. Hoteliers need access to comprehensive, forward-looking market insights to better understand and adapt to rapidly changing conditions.